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Business Process Re-engineering

Business process re-engineering (BPR) is a business management strategy, focusing on the analysis and design of workflows and business processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors.

Below are the steps

To keep business process reengineering fair, transparent, and efficient, stakeholders need to get a better understanding of the key steps involved in it. Although the process can differ from one organization to another, these steps listed below succinctly summarize the process:


Process Re-engineering

Below are the 5 Business Process Re-engineering Steps:

  • Map the current state of your business processes– Gather data from all resources–both software tools and stakeholders. Understand how the process is performing currently.
  • Analyze them and find any process gaps or disconnects– Identify all the errors and delays that hold up a free flow of the process. Make sure if all details are available in the respective steps for the stakeholders to make quick decisions.
  • Look for improvement opportunities and validate them– Check if all the steps are absolutely necessary. If a step is there to solely inform the person, remove the step, and add an automated email trigger.
  • Design a cutting-edge future-state process map– Create a new process that solves all the problems you have identified. Don’t be afraid to design a totally new process that is sure to work well. Designate KPIs for every step of the process.
  • Implement future state changes and be mindful of dependencies– Inform every stakeholder of the new process. Only proceed after everyone is on board and educated about how the new process works. Constantly monitor the KPIs.

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